Privacy Policy

RAHE Collective ("RAHE", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website (www.rahecollective.com) and our client portal (the "Services").

By using our Services, you agree to the collection and use of information as described in this policy.

1. Information We Collect

a. Information You Provide

• Name, email address, phone number
• Event details and preferences
• Guest lists and RSVP responses
• Address and logistics information
• Payment and billing details
• Messages, notes, and feedback submitted through the portal

b. Automatically Collected Information

• IP address and browser type
• Device information and operating system
• Pages viewed and interactions on the website and portal
• Cookies and similar tracking technologies

c. Third-Party Information

We may receive information from third-party platforms you use to interact with us (e.g., social media or payment gateways).

2. How We Use Your Information

We use your information to:

• Plan, manage, and execute your events
• Provide access to the RAHE client portal
• Communicate updates, timelines, and event details
• Send invoices and process payments
• Track RSVPs and manage guest logistics
• Improve our website, portal, and services
• Comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell your personal information.

We may share information with:

• Vendors and partners directly involved in your event (e.g., venues, caterers, decorators)
• Technology providers who support our website and portal
• Legal authorities if required by law or to protect our rights

All third parties are required to handle your data responsibly and in line with this policy.

4. Data Security

We use appropriate security measures to protect your data, including:

• Encrypted data storage and transfers
• Role-based access control within our portal
• Regular audits and monitoring

While we take every reasonable step to safeguard your data, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Post-event data may be retained for a limited period for administrative, follow-up, or legal reasons.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data (subject to legal obligations)
• Withdraw consent for marketing communications

To exercise any of these rights, contact us at hello@rahecollective.com.

7. Cookies

Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

8. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

RAHE Collective
Email: hello@rahecollective.com
Website: www.rahecollective.com